Returns & Exchanges

At Happy Valley Shop, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn garments with original tags. Our streamlined process ensures that finding your perfect fit is as stress-free as your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging and attach the pre-paid shipping label provided via our portal to the outside of the box.

• 3.
  Drop Off the Parcel

  Take your package to any authorized courier drop-off location or schedule a home pickup through our logistics partner.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.